Thursday, June 18, 2015

When It Comes To Ongoing HR Development, It’s Really Up To You

“Can I see a show of hands of people that watch CNBC or any other business channel? Can I also see a show of hands of those that read the business section of your newspaper?”

Both those questions were asked over the past two weeks at different HR conferences [the HR Leaders Africa Summit held in Lagos, Nigeria, and the Lebanon HR Summit]. I decided to ask those questions and I was shocked by the number of responses. Maybe two or three hands went up, and there were at least 50 people in the room in both cases.

And you want a seat where?

My response was, “and you want to be strategic business partners?” My next question was, “what are the major discussions within your industry?” Again, the response was blank stares.

We Could Learn A Lot From How The World Handles Employee Vacations

“No, that will not work. I leave for holiday on the 8th of June and will not return till around the 15th
of July.”

That was the response from a Chief Learning Officer who we have been trying to get together for a meeting. However, it hit me as he told me this that yes, this was vacation season. But more importantly, he would be taking close to five (5) weeks off.

The summer holiday season is upon us and this is a common refrain from expats throughout this region (I work in Dubai, in the Middle East). This is a common practice here, and the only people who it gives pause to are people like me.

Vacation is no big deal

An Imperative For Today’s HR: A Sharp Focus On Data And Analytics

This past week I participated as conference chair for the first ever workforce analytics conference in the Workforce Analytics Forum that was held in Dubai, United Arab Emirates.
the Middle East —

It was amazing to see the various industries from telecom to health care, privately owned to multi-nationals, presenting their analytics and wrapping it into a business case.

I remarked in my closing statement that this level of rigor and alignment would not have been possible even a few years back. But now, to have a conference dedicated to this new level of HR was astounding.

Welcome to the club

Monday, June 1, 2015

Corporate Power: It Has Shifted to Your Customers AND Employees

“We challenge you to find a consumer mobile offer available in the UAE that is better than the offers
you can get with Etisalat,”read the company’s website. “We promise to match or beat any offer, guaranteeing you that with Etisalat, you will always get the best prices.”

The “big brother” here in the Middle East recently has been the marketing campaign by our local telecom Etisilat [In the U.S., think ATT or Verizon]. Their marketing campaign was called the #Etisilat Challenge, and it challenged consumers to find a better deal than their offerings.

However, what happened next was not what they expected.

The pendulum has swung

First Impressions: Why Onboarding Employees Is Like Going on a First Date

"I arrived early excited about my first day and my first real job from college. I just could not believe how disorganized they were. It was like nothing you said. As a matter of fact, they were not expecting me until the following week. When I showed her the letter, she had to make phone calls to HR. It was a total mess. I knew then that I would not be here long.

That short message was told to me by my daughter, who after finishing college, got her first “real” job. Because of my background in HR, I told her what the first day would probably be like since this was a well-known brand.

I had flashbacks of that encounter a few weeks back as I gave a presentation around that theme at the Global HR Summit in Doha, Qatara  last week.

Going on that first date